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Hotel · Hanoi · Ha Noi Municipality

Westlake Pearl Apartment - Hotel & Pearl Spa

A 4-star apartment-hotel in Hanoi's Tay Ho district, combining self-catering comfort with spa amenities and city views.

  • Spa & wellness centre with massage and beauty treatments
  • Apartments with kitchen facilities and separate living areas
  • Paid airport shuttle and 24-hour reception
8.5 Great 307 reviews Booking.com 8.5 · 307 reviews

About

Westlake Pearl Apartment - Hotel & Pearl Spa

Westlake Pearl Apartment - Hotel & Pearl Spa sits in Hanoi's Tay Ho district, a 14-minute walk from Ho Tay Water Park. The 4-star property houses 40 rooms, many offering views over the city or the lake.

The property pairs the convenience of apartment living—kitchens, washing machines, and dining areas—with hotel services like a full spa, restaurant, and fitness centre. Guests can also use the business facilities or arrange tours at the front desk.

  • No smoking on site
  • Free Wi-Fi in public areas
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed

In brief

What works, what to weigh

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Strengths

3 reasons to book
  • Standout staff — Guests consistently rate the staff highly, with a score of 9.1 across reviews.
  • Well-regarded rooms — Rooms earn a solid 8.8, suggesting comfort and quality in the accommodations.
  • Strong service and general experience — Service scores 8.9 and the general rating 8.8, indicating reliable hospitality across the board.
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Worth weighing

3 to weigh
  • Comfort rating lags behind — At 7.5, comfort is the lowest-rated category, indicating potential issues with bedding or noise for some guests.
  • Mixed value on some aspects — One category scores just 6.8, suggesting certain areas (possibly value or facilities) may not meet expectations.
  • No pets allowed — Travelers with pets will need to look elsewhere, as the property enforces a strict no-pets policy.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Ground Floor Apartment

  • 1 King-size bed
  • Shower
  • Private bathroom
  • Heating
  • Air conditioning

Classic One-Bedroom Apartment

  • 1 King-size bed
  • Shower
  • Private bathroom
  • Heating
  • Air conditioning

Superior One-Bedroom Apartment

  • 1 King-size bed
  • Lake view
  • Shower
  • Private bathroom
  • Heating

Deluxe One-Bedroom Apartment

  • 1 King-size bed
  • Lake view
  • Shower
  • Private bathroom
  • Heating

Suite Apartment

  • 1 King-size bed
  • Lake view
  • Shower
  • Private bathroom
  • Heating

Apartment

  • 1 King-size bed
  • Garden view
  • Shower
  • Private bathroom
  • Heating

Two-Bedroom Apartment

  • 1 King-size bed
  • Courtyard view
  • Shower
  • Private bathroom
  • Heating

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

Spa & Wellness

  • Spa & wellness centre
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage

Food & Drink

  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus
  • In-room breakfast
  • Coffee shop
  • Welcome drink
  • Happy hour

Services

  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Currency exchange
  • Luggage storage
  • Tours/ Ticket assistance
  • Car hire
  • Paid airport shuttle

Recreation

  • Fitness centre
  • Sports trainer
  • Live entertainment
  • Sun terrace
  • Garden area
  • BBQ facilities
  • Leisure/ TV room
  • Game room
  • Children's play area
  • Board games

Room Amenities

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities
  • Washing machine
  • Free toiletries
  • Electric kettle
  • Dryer
  • Cookware/ Kitchen utensils

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

8.5
Great 307 reviews

Guest-rated 8.5/10 from 307 reviews

Booking.com · 8.5 · 307 reviews

04 — Location

Getting around Hanoi

The property sits in Hanoi.

Nearby: The hotel is a 14-minute walk from Ho Tay Water Park, making it easy to reach for a day out.

15 Ngo 52 Duong To Ngoc Van, Hanoi, Ha Noi Municipality, 100000, Vietnam

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 15:00-23:59
Check-out
By 11:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
40 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 15:00 to 23:59, and check-out is until 11:00.

Are pets allowed at the hotel?

No, pets are not allowed on the property.

Does the hotel offer airport shuttle service?

Yes, a paid airport shuttle is available.

What dining options are available?

The hotel has a restaurant, snack bar, and bar/lounge area, and offers in-room breakfast. Special diet menus and packed lunches are also available.

Is there a spa on site?

Yes, the Pearl Spa offers a range of treatments including massages, facials, and body scrubs, with dedicated treatment rooms.

Do the apartments have kitchen facilities?

Yes, apartments include a dining table, electric kettle, cookware, and kitchen utensils, as well as a washing machine for longer stays.

Nearby

Other top-rated stays in Hanoi

Want a different style or budget? Here are more highly-rated options in the area.

8

Cosiana Hotel

Guest-rated 8/10 — among the top stays in Hanoi.

Hanoi

The bottom line

Westlake Pearl Apartment - Hotel & Pearl Spa is a reliable choice for travelers wanting apartment-style space with hotel extras like a spa and dining, especially if you value attentive staff and well-rated rooms. The lower comfort score and mixed value category may give pause, but the overall 8.5 rating and strong service make it a solid option in Hanoi.

8.5Based on 307 guest reviews and a hotel rating of 8.5

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